Privacy policy

Last updated: September 3, 2026

NexaTech operates this store and website (getnexatech.com), including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). NexaTech is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

 

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described herein.

 

Personal Information We Collect or Process

When we use the term "personal information," we refer to information that identifies or can reasonably be linked to you or another individual. We collect or process the following categories of personal information depending on how you interact with our store:

  • Contact Details: Name, billing address, shipping address, phone number, and email address.

  • Financial Information: Payment card information, payment details, transaction confirmations, and payment methods (securely processed via third-party gateways).

  • Order & Transaction Details: Items viewed, added to cart, purchased, returned, or canceled, along with transaction histories.

  • Communications: Information provided when contacting customer support or inquiring about orders.

  • Device & Technical Information: IP address, browser type, operating system, network connection, time zone, device identifiers, and site interaction cookies.

  • Usage Data: Browsing interactions, page views, and navigation habits across our storefront.

Sources of Personal Information

  • Directly From You: When you browse our catalog, add items to cart, complete a checkout, or contact customer support.

  • Automatically Collected: Via device logs, cookies, web beacons, and tracking pixels as you interact with our site.

  • From Third Parties & Service Providers: Through Shopify, payment gateways, fraud detection networks, and logistics/shipping fulfillment services.

How We Use Your Personal Information

  • Order Fulfillment & Operations: To process transactions, handle payments, arrange delivery via our carrier network, send tracking updates, manage returns, and provide customer support.

  • Security & Fraud Prevention: To verify transactions, prevent fraudulent orders, detect unauthorized activity, and maintain a secure checkout pipeline.

  • Communication: To respond directly to support inquiries, order modifications, or delivery questions.

  • Legal & Regulatory Compliance: To maintain business, tax, and accounting records, and comply with valid legal requests from authorities.

How We Disclose Personal Information

We do not sell, rent, or trade your personal data. We disclose personal information strictly to authorized third parties to operate our business:

  • Shopify: To host, maintain, and secure our online store infrastructure.

  • Payment Processors: To process payments and detect fraud (e.g., Shopify Payments, card networks, PayPal).

  • Fulfillment & Shipping Partners: To package, route, transit, and deliver orders directly to your provided shipping address.

  • Legal Compliance: Where required by law, subpoena, or to protect our rights, safety, and property.

Your Rights and Choices

Depending on your local jurisdiction (including the European Economic Area, the UK, Canada, and specific US states), you may hold the following statutory rights regarding your personal information:

  • Right to Access / Know: Request details regarding what personal information we maintain about you.

  • Right to Delete: Request that we erase personal records, subject to legal and transaction-retention exemptions.

  • Right to Correct: Request corrections to incomplete or inaccurate personal data.

  • Right to Restrict or Object: Object to or restrict specific forms of data processing.

  • Right to Data Portability: Request a copy of your personal records in a structured, machine-readable format.

To exercise any applicable data privacy rights, contact us using the information provided below. We do not discriminate against customers for exercising statutory privacy rights.

Data Retention & Security

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy—including satisfying operational, tax, legal, and dispute resolution requirements. While we implement industry-standard administrative and technical safeguards via Shopify, no electronic transmission or storage system is 100% secure.

Children's Information

The Services are not directed to individuals under the age of majority in their jurisdiction. We do not knowingly collect personal data from minors. If you believe a minor has submitted personal information to our store, contact us immediately for deletion.

International Data Transfers

Your personal information may be transferred, stored, and processed outside your country of residence, including in Canada and the United States where Shopify's primary infrastructure is hosted. Transfers out of the EEA or UK are performed in reliance on standard contractual clauses or equivalent legal frameworks to ensure adequate data protection.

Changes to This Policy

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory modifications. Updates will be posted on this page with an updated "Last updated" date.

Contact Information

For questions regarding our privacy practices, data protection requests, or personal information handling, contact our support team at:

Email: thomasgreencuts@gmail.com